Frequently Asked Questions

Everything you need to know about shopping with SaturdayClub Singapore.

How long does shipping take within Singapore?

Standard local delivery typically takes 2 to 3 business days. We offer free shipping on all orders above SGD 80.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of receipt, provided the items are in their original condition with tags attached. Sale items are generally non-refundable.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend checking the fabric elasticity mentioned in the description.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local options like GrabPay and PayNow.

Can I track my order status?

Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our courier partner's portal.

Do you restock items that are sold out?

We occasionally restock popular pieces. We recommend signing up for the 'Back in Stock' notification on the specific product page to be alerted immediately.