Returns & Exchanges

SaturdayClub Singapore offers a hassle-free 30-day return policy for all unworn and unwashed items with original tags attached. We strive to ensure your shopping experience is seamless, providing easy options for size exchanges or store credit refunds.

1

Initiate Return Request

Log into your SaturdayClub account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all garment tags and labels are intact to qualify for a full refund or exchange.

3

Drop Off or Collection

Choose between dropping off your package at a designated Ninjavan point or scheduling a doorstep collection through our integrated returns portal.

4

Processing & Refund

Once your return reaches our warehouse, our team will inspect the items and issue your store credit or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing